Shipping Policy and Disclaimers
Free Shipping
We ship in Canada and the US. Standard shipping is free when you spend over $50 in North America. We strive to ship orders within one business day.
If you're in the United Kingdom or Ireland, please shop here.
Any shipping costs that are outside of the above scope can be chosen upon checkout. Available options will be displayed in the shopping cart once you have entered your delivery address. If you choose the free shipping option, we ship the most economical way possible, which is usually through the local postal system.
Please note that we are currently limited in the countries that we can ship to, due to warehouse stipulations and fees. If your country is not listed, we are unable to ship to you at this time. We are working to improve our shipping options.
If a parcel is lost, we will replace it after the 30-day window, but we ask for patience. After the 30-day window, please contact us if you have not received your package. If a package is tracked (that comes at a greater cost to us but we offer that service for free for international shipping where applicable) then we will replace it if it is lost. However, if it is due to a customs delay, it is beyond our control and the parcel will eventually be released to you. If the parcel is not released after 60 days then we will replace the item or refund your product less shipping charges.
All items are billed in the currency of the shipping address.
American orders are shipped from our Canadian warehouse in Ontario. Longer lead times may apply, depending on where you are located in the US.
Any order may be cancelled up to the point it is shipped. If you are dissatisfied with any product, please email us at info@itlhealth.com, or call us within 30 days of the shipment date.
If you wish to receive your package quickly and/or wish to receive tracking information, it is advisable to select a paid shipping option. We do everything we can to ensure a positive customer experience, but there are situations beyond our control and paid options can help mitigate some of these.
Product Returns
Should you wish to return your product, please note that you will receive a refund for the product less shipping and a 10% restocking fee. Please contact us at info@itlhealth.com in order to obtain the address to send your product back to.
IMPORTANT NOTE: WORK WITH YOUR HEALTH CARE PRACTITIONER
All materials provided on this site are for informational and educational purposes only. Although the products described are primarily food supplements, please consult a health care provider regarding the applicability of any opinion or recommendation with respect to your symptoms or medical condition.
All products sold by ITL Health are brand new and are manufactured to meet the highest industry standards. All prices and specifications are subject to change without notice. Because of the nature of the internet, by ordering your purchase from online from ITL Health you acknowledge that you have read and agree to these terms and conditions. All brands and product names mentioned are trademarks and/or registered trademarks of their respective holders.
No statement or product on the website should be construed as a claim for cure, treatment, diagnosis or prevention of any disease. None of the statements or products on this website have been evaluated by Health Canada.
MAG365
"I can't speak highly enough about ITL Health's products and customer service! As a Board-certified internal medicine specialist with over 35 years of experience, I am delighted to be able to recommend their stellar products to my patients. I have been advising my patients to take a form of magnesium for years; MAG365 is now the only version I recommend! I would give 10 stars if I could!"
- Dr. Katherine Chick
MAG365 Reviews & Testimonials
"I am so glad I found MAG365. It is gold dust!"
- N.S.
"For years I took magnesium in a pill form and had a difficult time taking it consistently. My ND suggested I try powder magnesium. I researched and came across MAG365 and could not be happier. It's gentle on my tummy and I no longer suffer from constipation. I also think it helps me sleep better."
- Nicole
"I started taking MAG365 six months ago. It's excellent for my sleep, exercise recovery (as I do a lot of running) and hormonal balance. I love both the powder and the capsule version and can't be without one or the other."
- Laura F.
"So easy to use, great taste and works well!!"
- Sue
"As someone with many different health issues, I cannot function without high doses of magnesium everyday! The Mag365 is doing wonders for my nervous system, and my overall health."
- Montana
"I was glad to find a magnesium supplement without all those fillers. They work well and I have gotten good results. Love the taste of MAG365, the nightly leg cramps have subsided immensely and I sleep much better at night. So happy I found this product."
- Susan
"This is a great product for anyone who knows the value of magnesium in the diet. I was searching for years for a vegan line of magnesium supplements I can trust, so I am glad I found ITL Health. I can recommend their products to all my vegan friends in confidence they will be enjoying a premium magnesium supplement."
- Larry
PrizMAG
"PrizMAG has been a TOTAL GAME CHANGER! Two months on, not only am I taking my PrizMAG religiously at night, but because I am now sleeping a deep, restorative sleep, my health has improved significantly. I feel human again. The product works."
- Tanja B.
PrizMAG Reviews & Testimonials
"I started taking PrizMAG Pure Magnesium Bisglycinate before going to bed and find I sleep better now."
- David
"The best magnesium for relaxing my legs."
- Rose
"I have insomnia and this is the only magnesium supplement that helps me get any sleep. I can't go without it."
- Betsy
"I have endometriosis and PrizMAG has really helped me! And the effect on my sleep is phenomenal, I couldn't be without it!"
- Michelle O.
"I’ve had sleep issues for YEARS and have tried SO many supplements - this magnesium bisglycinate has helped me sleep though the night. Other brands don’t compare.”
- Blake
“It’s been a couple of weeks since I have been supplementing this before bed and I can confidently say this helps me relax and calms my anxiety. I take 3-4 1 hour before bed and I definitely feel a difference in my sleep. I haven’t been having interrupted sleep and wake up feeling well rested. Best magnesium on the market, hands down.”
- Anj